COMMUNICATION
Using a comprehensive blend of disciplines and
modalities to help organisations build:
- Successful Communication Strategies
- Outstanding Team Connection
- Team Collaboration
OUR APPROACH
Over the last 18 years, Rezilium has researched why people find it so difficult to
connect.
Based on this research we have built a unique platform of principles and
tools drawn from neuro-science research, palliative care nursing, FBI negotiations
skills, and peace negotiations.
Using these comprehensive blends of disciplines and modalities helps organisations build successful communication strategies, and helps individuals learn outstanding communication skills.
AREAS WE CAN SUPPORT YOU
WinWin Conversations for Leaders:
A leader’s ability to connect with the team drives the level of team cohesion and performance. So leaders must connect deeply and effectively with their teams.
However, in today’s busy world, leaders do not necessarily have the right skills and tools to have the right conversations, at the right time, with the right impact.
More leaders need to address issues constructively and compassionately to maintain engagement to deliver high performing results.
Leaders will learn how to :
- Deeply connect rather than just have a conversation
- Answer questions that have not been asked
- Make another person feel heard
- Deepen relationships by listening to what is not being said
- Uncover deep needs of clients and team members to strengthen relationships
- Identify solutions that were not previously seen as possible
- Create culture that breaks down silos to deliver strong integrated client solutions
Mastering Risk and Compliance Conversations
Risk conversations are becoming more crucial at all levels of the organisation.
This course is designed to help executives create a risk culture to have a mature and transparent approach to risk
THIS PROGRAM COVERS
THE 7 RISK CONVERSATION RISKS
WinWin Conversations for Teams
Team connection determines how a team :
- Adapts to change and deals with adversity
- Pursues growth opportunities
- Deals with uncertainty and ambiguity
- Addresses personal, professional and organizational challenges
- Engages with clients in a seamless way
- Produces superior sustainable results
However, many teams fail to have the right conversations at the right time, with the right impact which restricts them from delivering high performance outcomes or results.
Teams will learn how to :
- Master the 7 team conversations that are vital to a high performing team
- Deeply connect within the team and maximize effectiveness of meetings
- Answer questions that have not been asked
- Make another person feel heard
- Deepen relationships by listening to what is not being said
- Uncover deep needs of clients and staff members so as to strengthen relationships that are resilient
- Identify solutions that were not previously seen as possible
- Create and sustain a culture that breaks down silos to deliver strong integrated holistic client solutions
- Discuss unmet expectations in a way that solves problems while improving relationships
- Recognize how individual expectations impact other people’s performance
- Hold people accountable and its importance —and why we fail to do so
- Understand why people make excuses and don’t take responsibility
- Recognize the four accountability failures
- Build accountability by declaring expectations and exploring undeclared expectations
"I had the pleasure of recently attending the Rezilium Win Win Conversations training course and have to say that I was extremely impressed. Two full days out of the office is normally a hardship on most professionals but the facilitator was attentive to our needs at all times whilst continuing to deliver two days of training You can tell from the content and it's delivery - a mixture of theory and practice obviously acquired through personal experiences. I am confident that the lessons and advice acquired during these two days will aid my professional life in great ways, with certain lightbulb moments occurring during the course, whilst on the flip side, his advice has already helped me in my personal life."
WinWin Conversations for Sales/Business Development Professionals
Sales professionals will learn how to:
- Deeply connect a client so as become a trusted confidant
- Communicate credibility
- Align interests to create greater value
- Build a relationship around passion and compassion with a client
- Connect from a place of serving a client
- Inspire the client with possibilities that may not have been apparent previously
- Create solutions through the understanding and addressing of deep human needs
- Answer questions that have not been asked
- Make another person feel heard
- Deepen relationships by listening to what is not being said
- Uncover the deep needs of clients to strengthen relationships and build resilience in teams
- Identify solutions that were not previously seen as possible
NAVIGATE
COMPLEX
CRITICAL &
CHALLENGING
CONVERSATIONS
